Grievance Cell

Cell

Grievance Redressal Cell

Arulmigu Kapaleeswarar Arts & Science College has evolved a fruitful and useful mechanism to find solutions for the day-to-day problems and grievances of the students. A Grievance Redressal Cell has been constituted in Arulmigu Kapaleeswarar Arts & Science College in accordance with the regulations of University Grants Commission.

Objectives

1. To maintain a fair, unbiased, and consistent system for redressal of various issues faced by the students.
2. To ensure strict confidentiality so that students approach the Grievance Redressal Cell without fear of any vindictive activity.
3. To maintain a conducive atmosphere and relationship between the students and faculty and avoid misunderstandings.
4. To ascertain that immediate suitable actions are taken by addressing the faculty or management depending upon the nature of the grievance.

Mechanism of Grievances and Redressal Cell

1. The Grievance Redressal Cell has been formed solely to provide solutions for student grievances.
2. Students may drop grievance letters in suggestion boxes on campus or send them online to akascoffice2021@gmail.com.
3. Suggestions are collected periodically, analyzed by the committee, and forwarded to the concerned department for remarks before suitable action is taken.
4. On receipt of grievances, the Cell scrutinizes and discusses with the concerned person to arrive at an amicable solution.
5. Students are free to submit grievances related to academic or personal matters. Formal review meetings are convened.
6. If grievances pertain to management decisions, reports with recommendations are submitted to management.
7. If grievances are found unreasonable, students are informed about implementation constraints.
8. Strict confidentiality is ensured in all cases.

Composition of Grievances and Redressal Cell (2023–2024)

S.NO	Name of the Member with Designation	Role
1.	Mrs.S.Lakshmi – Secretary	Chairperson
2.	Dr. C. Lalitha – Principal	Convener
3.	Dr. M. Ganesan – Physical Director	Member
4.	Dr. V. Dheepa – HOD, Dept. of Computer Science	Member
5.	Mrs. A. Janaki Devi – HOD, Dept. of Computer Applications	Member
6.	Balaji U – III B.Com Zaira Iman – III B.Sc (CS)	Student Co-Ordinators