Grievance Cell

Cell

Grievance Redressal Cell

Arulmigu Kapaleeswarar Arts & Science College has evolved a fruitful and useful mechanism to find solutions for the day-to-day problems and grievances of the students. A Grievance Redressal Cell has been constituted in Arulmigu Kapaleeswarar Arts & Science College in accordance with the regulations of University Grants Commission.

Objectives
  • 1. To maintain a fair, unbiased, and consistent system for redressal of various issues faced by the students.
  • 2. To ensure strict confidentiality so that students approach the Grievance Redressal Cell without fear of any vindictive activity.
  • 3. To maintain a conducive atmosphere and relationship between the students and faculty and avoid misunderstandings.
  • 4. To ascertain that immediate suitable actions are taken by addressing the faculty or management depending upon the nature of the grievance.
Mechanism of Grievances and Redressal Cell
  • 1. The Grievance Redressal Cell has been formed solely to provide solutions for student grievances.
  • 2. Students may drop grievance letters in suggestion boxes on campus or send them online to akascoffice2021@gmail.com.
  • 3. Suggestions are collected periodically, analyzed by the committee, and forwarded to the concerned department for remarks before suitable action is taken.
  • 4. On receipt of grievances, the Cell scrutinizes and discusses with the concerned person to arrive at an amicable solution.
  • 5. Students are free to submit grievances related to academic or personal matters. Formal review meetings are convened.
  • 6. If grievances pertain to management decisions, reports with recommendations are submitted to management.
  • 7. If grievances are found unreasonable, students are informed about implementation constraints.
  • 8. Strict confidentiality is ensured in all cases.
Composition of Grievances and Redressal Cell (2023–2024)
S.NO Name of the Member with Designation Role
1. Mrs.S.Lakshmi – Secretary Chairperson
2. Dr. C. Lalitha – Principal Convener
3. Dr. M. Ganesan – Physical Director Member
4. Dr. V. Dheepa – HOD, Dept. of Computer Science Member
5. Mrs. A. Janaki Devi – HOD, Dept. of Computer Applications Member
6. Balaji U – III B.Com
Zaira Iman – III B.Sc (CS)
Student Co-Ordinators